FAQs

❓ Hibachi Umami | Frequently Asked Questions
Q1: What is the guest limit or minimum?
There’s no strict max or min number of guests, but we require a minimum booking amount (usually $500–$600 depending on location).

Q2: How much does it cost per person?
Typical pricing is $50–$60 per adult and $25–$30 per child (under 13). Upgrades like filet mignon, lobster, or scallops are available at an additional cost. Travel fees may apply depending on your area.

Q3: What payment methods do you accept?
We currently accept Zelle and Venmo for deposits and final payments.
A $50 deposit is required to secure your booking date. The remaining balance can be paid on the event day after the service.

Q4: When should I submit the final food order?
After your booking is confirmed, you’ll receive a message or form to collect your guests’ menu choices.
👉 Please make sure to collect all food orders and send them to us at least 5 days before your party date so our chefs can prepare fresh ingredients on time.

Q5: When will the chef arrive?
Our chef usually arrives 15–40 minutes early to set up the hibachi grill, sauces, and ingredients. Cooking starts promptly at the scheduled time.

Q6: Can you accommodate allergies or dietary needs?
Yes! We can adjust for gluten-free, vegetarian, or shellfish-free requests — just let us know in advance. We’ll bring separate sauces and utensils if needed.

Q7: Is a vegetarian option available?
Absolutely! We offer tofu or extra vegetable combinations instead of meat or seafood. Vegetarian portions are cooked separately for safety.

Q8: How long will the experience last?
A typical hibachi party lasts about 1 to 1.5 hours, depending on group size and menu complexity.

Q9: What should I prepare for the party?
Please prepare tables, chairs, utensils, plates, and beverages, plus a clean space for the grill setup (approx. 68″ × 28″ × 41″). We handle everything else — grill, chef, food, and show!

Q10: Can the chef perform indoors?
Yes, indoor events are fine if you have at least 10 ft ceiling height and proper ventilation. Our chefs can adjust the flame safely for indoor spaces.

Q11: What is your cancellation or reschedule policy?
If you need to cancel or reschedule, please let us know as early as possible.
Changes made within 2 days or less of the event may be subject to a cancellation fee since we pre-purchase fresh ingredients.

Q12: Can I bring my own food or ingredients?
No, for food safety reasons, we do not cook outside ingredients. All proteins and sides are provided by Hibachi Umami to ensure freshness and quality.